Havertys Furniture at 170 East Stacy Road #2020, Allen

Reviews

• Brayden Bunting

  Mar 19, 2018
  ★ ☆ ☆ ☆ ☆
  Terrible Product. We spent over $2,000 on a sofa from here. When it was delivered it was missing a cushion. How does that even happen in the first place? When we called to have the item shipped we were told it would take three weeks. Three weeks later when our package arrived it was the wrong product. We called them again and they said it would take another three weeks for for the correct product to arrive. 4 more weeks later and we still do not have a complete couch. We called customer service and they were the least helpful people I have ever dealt with. They could give no time frames or options without "filling the correct paperwork first." So again we were left with blind options. The supervisor was rude and condescending. After all of this we had an additional problem of one of the cushion covers already showing wear and another cushion showing discoloration. We are still waiting for those replacements to arrive as well. To sum this up. We are still missing a third of our couch, one third of the couch ripped for no reason, and another third is discolored for no apparent reason. Do not buy from this store.
• Nabil Sanai

  Jan 25, 2018
  ★ ☆ ☆ ☆ ☆
  We were told we could have a dining set delivered in 3 days. When we were ready for the purchase, they said it'll take 4 weeks while confirming that they had 6 in stock. How can something that is in stock take 4 weeks???

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